NDIS short-term accommodation facilities in Brisbane play a crucial role in providing temporary accommodation and support services for people with disabilities. Ensuring the safety and protection of residents in these centres is of paramount importance for NDIS short-term accommodation providers.

As one of the leading providers of disability support services, Open Hands Community Care (OHCC) is committed to ensuring the safety and well-being of everyone in our centres. From robust security protocols to comprehensive security features, here’s how NDIS short-term accommodation providers in Brisbane are maximising safety and security for their residents.

Comprehensive Safety Protocols:

Implementing comprehensive safety protocols is crucial for NDIS short-term accommodation providers in Brisbane. This includes developing detailed emergency response plans that outline procedures for various scenarios. Regular safety drills and training sessions are conducted to ensure that staff members are well-prepared to handle emergencies efficiently.

24/7 Supervision and Support:

Providing round-the-clock supervision and support is vital for maintaining the safety and security of residents in NDIS short-term accommodation facilities. Trained staff are available 24/7 to respond to residents’ needs and address any safety concerns. This includes monitoring communal areas, conducting regular welfare checks, and ensuring that residents adhere to safety protocols.

Individualised Care Plans:

Developing individualised care plans for each resident is crucial for addressing their specific safety and security needs. These care plans take into account factors such as medical conditions, mobility restrictions, and communication preferences. By tailoring support services to meet individual needs, OHCC can enhance their safety and well-being. These plans include medical conditions, mobility restrictions, and communication preferences, allowing us to provide personalised care and support.

Collaboration with Local Authorities:

Collaborating with local authorities, including emergency services and law enforcement agencies, is key for NDIS short-term accommodation providers in Brisbane. Establishing strong partnerships with these organisations enables a coordinated response in the event of emergencies and ensures timely assistance when required. Regular communication and collaboration with local authorities also help in addressing safety measures and effectively mitigating risks.

Continuous Training and Improvement:

Training plays a critical role in ensuring the safety and security of everyone in NDIS short-term accommodation facilities in Brisbane. From emergency preparedness to effective communication strategies, our well-trained staff members are equipped with the knowledge and skills necessary to respond to challenges and maintain a safe environment.

Emergency Preparedness:

This includes protocols for evacuations, first aid response, and crisis management. Our staff members are familiar with emergency exits, evacuation routes, and the location of emergency equipment.

Risk Assessment and Management:

Training programmes also cover risk assessment and management strategies to identify potential hazards and mitigate risks in NDIS short-term accommodation facilities. By conducting regular risk assessments and implementing appropriate management measures, our team can prevent accidents and ensure the safety of residents.

Communication Skills:

Staff members are trained in clear and concise communication skills to relay important information to residents, colleagues, and emergency responders. This includes providing clear instructions during emergencies, actively listening to residents’ concerns, and communicating effectively with other staff.

De-escalation Techniques:

Training programmes also include instruction on de-escalation techniques to help staff defuse potentially volatile situations and prevent conflicts from escalating. Staff members are taught to remain calm under pressure, recognise signs of escalating behaviour, and use verbal and non-verbal techniques to calm agitated individuals. By equipping staff members with de-escalation skills, NDIS short-term accommodation providers in Brisbane promote a culture of safety and respect for all residents.


Maximising safety and security in NDIS short-term accommodation facilities in Brisbane requires a proactive and multifaceted approach. By implementing comprehensive safety protocols, providing 24/7 supervision and support, developing individualised care plans, collaborating with local authorities, and prioritising continuous training and development, OHCC creates safe and secure environments where disabled residents can thrive.