Frequently Asked Questions

Compassionate about Care

Whats NDIS?

National Disability Insurance Scheme is the new way of providing individualised support for people with permanent and significant disability, their families and carers.

For more information understanding the NDIS please click here

Am I Eligible for NDIS?

You may be eligible to receive an individual support plan if you are:

  • Under 65 years of age
  • An Australia citizen, a permanent resident, or Protected Special Category Visa holder
  • Have a permanent or significant disability and require support from others.

For further information on eligibility, please visit the NDIS here

Feedback & Complaints

We welcome all forms of feedback, complaints and suggestions as they help us improve our services. All feedback and complaints we receive are taken seriously and resolved as quickly as possible.

To provide feedback you can:

Send us a message via the Contact form on this website.

You can Phone us on (07) 3372 8632  and speak to one of our friendly staff.

Write to us and address your written feedback to the Director of OHCC and post to this address.
318 Ritchie Rd, Pallara QLD 4110

Interpreter Services

If you need an interpreter, call the Translating and Interpreting Service on 13 14 50 and have them contact Open Hands Community Care (OHCC) on 07 3372 8632.

Get your NDIS PLAN up and running

Contact us Today and start living indpendently! Call (07) 3372 8632